Sir/Madam,
My name is Antony, am from Cochin during my onam celebration I brought a cell phone (Huwai) from your store.(Tata Hub, puthussery Building, Kaloor, Deshabhimani Junction, )and the invoice number is 110/1260-1103-00660., Date 01 Sep.
The problem starts from the 3rd day of September, the display has gone and the cell is given to shop for replacement, Manager Aashish (9249408536) told me he will give another set within 14 days, but I got after 25days. the end of September.
The new set is having a problem (auto switch off) from the 1st day onwords. Now the set is been given to Unitrack infosystems, Chammini Kodath House, Kaloor.(0484-6532336) for servicing Mar No: 12834. date 08/10/09.The board is complaint in the new cell.
For the last 4years am using the connection of TATA, and I had taken this new set for my wife and In this 40days I use for only 3 or 4 days, Really am very unhappy with your customer service and your product. Even the CallCenter is also been locked, . I don’t need a new set which is repaired, If possible I need that cashback.
Kindly do the needful, as soon as…
Yours truly,
Palarivattom,
09/10/09
Antony C.R.
Cheeniparambil (H),
Mamangalam,
Palarivattom. P.O.
Kochin-25
Mob: 9895622530.(pp)
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