My name is Sumit Mittal. We subscribed to ICICI Bank Credit Card (Card No.: 9401230367607008), in the name of Uma Devi Mittal. During August we did not recieve our bill from ICICI on time, and so our payment couldn't be on time. Since then we haven't done any further purchases from the same card but we are receiving increasing amount of bills as late fines. We had a talk with ICICI customer care, but every time they say that the person who closes credit card account is not present right now, please call tomorrow.
We twice made payment of late fees as the final settlement payment against closure of account, but the bills are not stopping. In my opinion, it is an intentional act by ICICI, to continuously harass customers, by sending them bills late and by keeping on increasing the late fine. Also, their settlement is never final and they will keep sending bills to extort money. It is unethical and should be checked.
I request that strict action be taken against ICICI for the same and they should be asked to compensate our mental harrassment through a fine of atleast INR 1 lakh.
Sumit Mittal
9748439085
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