Hi,
This is in Regards to my Card no.5239 5110 7440 0001 in name of Kapil Lalchandani. I had been member since Jan and regular customer.i have never defaulted and never delayed my payments towards my Credit Card.
31-August-09 there had been a debit of Rs 20000/- from my card which states as Cash Reversal, i saw the same on 07-Sep-09 where i called ICICI customer care and informed them about the error and they replied that the same charges will be reversed as it is system error.they said that it will 3 days time, i called on 11-Sep-09 again but the charges were not reversed. I have been in continues follow up with different people in ICICI bank but no one is responding in proper manner.
I am a salaried person and for me 20000/- means a lot and ICICI BANK is trying to destory by Creditibilty and my CIBIL history which i have mantained as of now.
Looking for help and a lesson to ICICI BANK.
Regards
Kapil Lalchandani
Contact No 09999493555
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