I had an outstanding of around Rs 4600 against my credit card which is due on 25th Jan. I have paid through net banking Rs 3000 on 12th Jan09 which is debited from my account on 13th Jan and another Rs1600 on 21st Jan. Since 12th Jan I have got around 100 calls till date asking for paymnet details. We have confirmed everytime but in Vain. I had confirmed from ICICI phone banking yesterday night around 9 pm and it was confirmed that it is received. Today around 2.40 pm I have got a call from Delhi ICICI centre from Ms. Poonam asking for payment again.
I am fed up with this and want to know the reason of this communication GAP between card departmrnt and recovery cell. This is highly derogatry and I take an objection to it very seriously. I need that recovery cell of ICICI should act more responsibly in future and their head should revert back with appology. Also the statement should be amended before next billing
Udai Kumar saxena
0 comments