Dear sir / Madam,
My Credit Card No. 5176530011321000 on the name of G.KALYAN RAO and my customer Id. 1215614. My mobile No.9848191818.
I would like to bring to your notice about the wrong selling by ICICI credit card division just for thier advantage and misleading the valuable customers.
I have received a call form ICICI call centre and whose name was not disclosed to me.
He spoke to me regarding the Balane Transfer options and asking me for the utilisation of the same.
Initially i have denied to take the Balance Transfer option since i was not having any dues for any of the credit cards that i am holding.
But the gentleman has told me some how to accept for the Balance Transfer options so that my ICICI credit card limit will be enhanced by 2.5 lakh rupees and at the same time the interest rates will come down to 1% from existing 3%.
And he has given me the idea that somebody will call me after his call and he has asked me to say yes to the Balance Transfer option and requested me to give any of my existing credit cards number apart from the ICICI credit card. so that the Balance Transfer cheque will be prepared.
And he has promised me over the telephonic conversation that after my confirmation for the balance transfer option he will look in to the matter and he will cancel my cheque very immediately and it will not be sent to me.
He has told me that all these things can be done internally with in the Bank and Balance Transfer cheque will not be issued and subsequently my credit limit will be enhanced.
And he has told me that amount given to me as Balance Transfer is interest free for the first three months.
Infact i was liitle confused and i have said yes for the Balance Transfer option according to him just to get my credit limit enhancement. And i have told him several times that i really dont require any Balance Transfer amount since i dont have any dues. But he has promised that he will cancel the pay order after generation and it is common practice in the bank.
So, according to him i have received another call from and i have given my Axis Bank credit card number.
But unfortunately i have recieved a Pay order from ICICI Bank vide cheque number 463033 dated 05/01 on the name of Axis Bank credit card.
But i was not having any dues and i can not utilise your cheque which was issued on the name of Axis Bank Ltd. credit card.
And I understood that I was misguided by the ICICI bank people.
Now i dont want to use the cheque and i want to return it to ICICI. So, what should i do?
I request you to look in to this subject and this kind of wrong selling should not happen to any other customers.
I request you to take severe actions against the responsible person who spoke to me over the phone immediately otherwise the reputaion of the bank will be spoiled.
I am enclosing the attachement of the Pay order.
Pls help me out of this issue and guide me what should i do since i dont want to utilise the Balance Transfer option. And very immediately i want to return the cheque to ICICI.
with regards... G.KALYAN RAO Ph: 9848191818
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