Hi Mr Hiren Sha,
Please go through the entire mail to understand this.
I had received a call from one of your executive named Ashish saying that Mr Hiren has sent him a mail saying that the amount was settled to Rs.5420/- only and my card will be reactivated. He had admitted that all this was due to banks error and hence they have decided to bring the amount to Rs 5420/-. I had some more qurries but the phone got disconnected due to some network. Then I received a call from one executive named Rahul, he gave me his cell number which is 9322870319 and said that I can call him anytime so that he can send his executive to collect the payment and also that the amount has been finalized to Rs 5420/- only and that my card will be activated in 24hours time. I insisted on Cheque payment but he said that it will work fast if it was in cash. I arranged for cash payment and I have the receipt for the same. He had promised that in 24 hours my card will be active and in 48 hours after the payment has been updated in the system I will receive a ZERO balance statement.
I have been trying to get in touch with Rahul but he is not picking my call on his cell. I have received a statement yesterday and it still shows outstanding amount on it. I tried to reach an executive at a call center but he said that there is no such information updated in his system.
I would like you to intervene and settle this issue and arrange for a ZERO balance statement as agreed upon.
I hope I can rely you on the same.
Hope to hear from you soon
Regards
Vikash Saraf
9819717211
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From: Vikash [mailto: [email protected]]
Sent: Monday, January 12 4:18 PM
To: '[email protected]'; '[email protected]'
Subject: RE: [***SPAM*** Score/Req: 05.10/05.00] Regarding Issue with my Credit Card
Hi Mr Hiren Shah,
I apologies for this mail coming to you; I had intended it for MR Hiren Sha.
Mr Hiren Sha,
Please kindly look into this matter.
Regards
Vikash Saraf
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From: [email protected] [mailto: [email protected]]
Sent: Monday, January 12 4:02 PM
To: [email protected]
Cc: Vikash
Subject: Re: [***SPAM*** Score/Req: 05.10/05.00] Regarding Issue with my Credit Card
Dear Hiren
I think this mail is for u... wrongly marked to me...
regards,
Hiren Shah
Anand Branch.
&&-- Original Message &&--
Subject: [***SPAM*** Score/Req: 05.10/05.00] Regarding Issue with my Credit Card
From: Vikash
To: [email protected]
Date: mon, 12 jan 15:38:20 0530
Hi,
This is Vikash Saraf, Holder of ICICI Bank Credit card Number 5177 1943 5011 6007.
I have some serious issues relating to this. I hope you will be able to address all.
I have not received a single statement form ICICI Bank for my credit card. For this I had made numerous complaints to all the executives who would call me for payment.
I have been making all the necessary payments. The bank did not have my address updated and neither they had my correct email ID which I gave them and they rectified it on around July.
I am constantly harassed by collection agency regarding the payments. It has gone to such extents that on Saturday 10 January 09, around 10 Pm I received a call from one Mr Zakir who spoke to my father in a very ill manner. He was actually abusing and said that he will come to my house in next 45 minutes and create a scene and all other things
I request you take this matter seriously and take immediate action on this. Please make sure that I don’t receive such calls.
Now my issue with the bank is that I have asked them that due to the banks negligence, of not providing me a statement instead or regular complaints and emails sent
Why should the bank penalize me for the late payment fees and interest?
I had been to ICICI Bank office, as one executive had called me and said that the issue will be sorted. Instead they said that we have called you for a settlement.
My request to the bank is to give me a exact figure of my outstanding (the expenses I have made less the payments I have made to the bank) so that I can make a payment and stop all further transaction. I am not willing to go for a settlement as this is banks mistake for which I am penalized.
Also please make sure that I do not receive any threatening calls from any of the executives as this will only complicate the whole matter,
Hope to hear from you soon
Warm Regards,
Vikash Saraf
Head - Operations
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Yug Info.
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Tel: 91 22 28769376 / 98197 17211
EMail: [email protected]
Website: http://www.yuginfo.com
" Small Aim... Is A BIG Crime."
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