I am from tamilnadu. I have an ICICI credit card. On 20/6 i received a SMS saying that you have made transaction for Rs 25000. I was shocked because i was sleeping at home and had not made any transactions in the last one week. I immediately called customer care and informed about the this. I came to know that this amount was transacted for Bharti Cellular at lucknow.
During this conversation another transaction for Rs 25000 was made. My card was blocked. I sent a complaint letter by courier, mail and fax. Till know nothing is communicated to me. Meanwhile the amount is debited from my credit card.
Im waiting for the response from ICICI. I am planning to approach consumer court if this is not properly settled by the bank authorities.
My advice to all of u is that avoid using any credit card. It is totally unsafe in our country. Our people are yet to develop solutions for tackling cyber crimes. Until we are assured of safety of using credit cards, please dont' have any crdit card (surrender immediately if you already have one). You might not have faced any problem for many years, but it can happen any time.
If anybody have suggestions in handling this issue, please share with me.
S.Rajarajan
09994522260
[email protected]
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