I have had the worst possible experience with ICICI bank. I had a salary account with ICICI bank, until then i had no great problems with the bank. But, after i got a credit card from this bank in Aug'08, i am facing hell lot of problems.
I was offered a Titanium credit card from ICICI. Along with the credit card i was given a ICICI Prudential Policy. I was told that i can cancel it at any time. But, when i actually tried to cancel it i was told that even if i cancel it the money will not be reversed to my cerdit card and its a waste to get the Policy cancelled. I started getting the statements from ICICI towards this POlicy. I ignored them. But the best part is "TILL DATE I HAVENT USED MY CREDIT CARD AT ALL". After some time, the card was deactivated since i didnt pay the the EMI's towards the Policy. I didnt bother about deactivation, since i wasnt using the card. I thought that will be the end of this episode.
BUT NO, i was wrong!!! After somedays i got a call from ICICI telling that i should close the account by paying Rs.1500/- if not i will be sent a Legal Notice. To avoid hassels i paid that as well. But, the SMS's the remainder Calls or the monthly statements didnt end. When i questioned the bank by calling the Customer care as too why i am sent the statement, messages when i have already cancelled the card, i was told that, there was no such offer towards my Card. THAT WAS A SHOCK OF MY LIFE. I was also informed that the entire withstanding amount has to be paid towards the Credit Card.
The policy expired in last month Aug'09. And by now the due towards the Credit card had reached to a whooping amount of Rs.13, 000/-. ON September 7th, i received a letter from the bank telling that the due will be recovered from Salary Accout/Savings account. I had around Rs.4600/- in my account. I tried to withdraw the money, but it was tooooo late. Now, there is a negative balance reflecting in my Savings Account. I really have no clue as to what has to be done now. Can somebody help me in this regard???
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