Dear team,
I am hereby attaching the NOC and cash receipts of the payment provided by your bank.
Pls go through the attachments and trailing mail for details.
Waiting for your prompt action and reply.
Regards
Rishi Kapoor - CB1
09888999429
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From: Rishi Kapoor
Sent: Friday, May 02 8:24 PM
To: '[email protected]'
Cc: '[email protected]'
Subject: Issue pending for Credit card no. 4477466999162000
Dear customer care team,
History of case:
I have already given a request for close my credit card no.4477466999162000 at below mentioned no. 0172-5002580 to one of your executive in the month of April.
I had many discussions with your executives regarding the full and final settlement of my account. Finally, decided by your Chandigarh team, they instructed me to deposit 9000/- in two installments (4000 5000) for final settlement. I have already paid Rs.1060/- before this, it means total amount would be
9000 1060= 10160/-.
v One of your executive visited my premises to collect two cheques (4000 5000) worth Rs.9000/- and provided me NO objection certificate (which is currently with me) against that payment of Rs.9000/- by cheque in two installments.
Current status:
One payment of Rs.4000/- has been debited from my account and second or final payment of Rs.5000/- will be debited from my account on 12th May 08.
Issue:
I have received a bill of Rs.1- approx. in last dates of April for the same account, after that I logged my same concern at your website. Against that complaint I received a call from your customer care (Ashish) Hyderabad, he confirmed that my account is still open and there is no records found regarding final settlement or NOC.
Now, my question is you people have already provided me the NOC against the amount of Rs.10160/- then why you people are sending bills again and again to me.
What type of fun you people have in this. I failed to understand. Pls try to understand it gives bad impact on your Brand Name.
Pls provide me the resolution for the above mentioned concern immediately or send me the contacts of your legal desk for further action.
Regards
Rishi Kapoor
09888999429
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