Icici lombard health insurance
Policy docket not yet received

I have two health policies with ICICI bank, namely -

1) In a joint name (myself and husband) which has been paid for on December 19.

Policy no:

2) In the name of my mother (Mrs. Achla Butalia) paid for in December.

However, I have not received the policy documents in original or cashless cards inspite of several calls and reminders to ICICI Lombard.

The manager concerned whom i contacted was Amit Malviya who sent me the copy of the policy on assistance since the same needed to be submitted for filling returns.

However, the cashless cards or the original documents have not yet been received at my end since past 3 months.

The policy no on the scanned copies sent is as follows :-

(A) Insured: Achla Butalia -4034/CHC/04301462/00/000

(B) Insured: Reema Butalia- 4034/CHI/04304580/00/000.