I am Kalpana from Hyderabad. I was asked my Mr. Shanmugam of Chennai Icici pru to take the policy on aug 28th I said him i dont require the policy, but was given the policy forcibly telling that when I call back to the same number, he will cancel the policy free of charge. I havent received any documents until..I informed him the same and requested to cancel the policy. Whenever I make a call to him to cancel the policy, he has been telling that he put a mail to the department. Until now I havent received any response. And the credit card department is now charging me the money EMI for this month. Whats the solution..? And now when I made a call customer care they have been telling it charges me some pre-look cancellation charges..who will bare the amount? ICICI bank or ICICI pru or Me. The employees are cheating the customeres with their words..I have to put case on the advisor.
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