I have a housing loan from Idbi bank and started paying PreEmi.
During the change from PreEMI to actual EMI the collection dept under Mr. Ingole mishandled my cheque. This lead to outstanding due for my account. I requested for a letter stating the mishandling of the cheque but the bank is refusing to do so. The collection dept is talking very rudely with me.
I have no objection in paying the due amount but at only 1 condition to give me a letter stating the issue.
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