It's been 10 days today that I am waiting to hear first call on my IDEA number which I have purchased on 31st Jul. I got a call from IDEA care that I should go and submit documents to nearest IDEA center and they people will open my number. I did so but the person said that I'll take another week to complete formalities once again as the process to be restarted. I don't have any option but to wait and obey them like a foolish customer. If I ask them that I need to talk to higher authority regarding this, they just re-routed me to IDEA care and it's the place where I started with. Every time they ask the same question and I had to elaborate from starting the same story.
Outcome of every conversation was WAIT.
IF IDEA IS NOT ABLE TO FULL FILL THE NEEDS THEN WHY THEY SELL CONNCETIONS.
I don't have time to waste on IDEA care and keep on writing emails just all I seek is a solution.
Below is last complaint on 4th Aug 09, I got response on call only but yet no action from IDEA side.
its my first n last deal with idea . the idea people call u every second hour but when u buy the number they never pick ur phone (smart people) and i m mentioning the name of the guy rakesh (09540004712). Idea claims big for consumer satisfaction but result is zero.
I purchased a number 09540200055, they sold it but very next day they called me up n said "sir, we r very sorry but tht number is not in out stock . thts good means when they see a 500 rupee note then they didnt consider abt tht.
then tehy gave me another number 9718800037. n now its been twice i visited their office but they said wait wait and wait... its true "AN IDEA CAN CHANGE UR LIFE "
when a consumer ask them for higher level person or their number to talk. they say with smile sir, idea care is there where u just wait for an executive but executive never comes.
i know this mail wont affect the company working but it may be beneficial for us the consumers
moral of the story " PLZZ DONOT CHANGE YOUR LIFE WITH IDEA" ITS SUCKS!
Deepak Vashisht
9871470112
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