Dear Sir,
I am a customer of IDEA. I am using the idea cellular card from more then last 5 Years. I had taken IDEA DIALER TONE package @ Rs.- 30/- per month rental. I am surprising to say that from last 4 Months IDEA making their ADVERTISEMENT WITHOUT my permission at my cost of Rs.-30/-. Every time whenever my friends/ collogues called me first 10 seconds they heard a ADVERTISEMENT from idea then only then after they are able to heard my PAID Dialer tone.
This is being serious when I heard from IDEA customer care that this ADVERTISEMENT is being endorsed by IDEA Company itself. This is the company’s policy to put down a ADVERTISEMENT at the customer's cost. This is the height of limits. IDEA Company playing with my money and does their marketing.
Also, when I had complained (twice in last week 19th & 21th June- 2009 ) @ IDEA customer care Ahmedabad & surprisingly no action has been taken by IDEA itself yet now (i.e. on 23/06)
This is the clear cheating done by IDEA.I want reimburse for 4 Month dialer tone.
Pls. help me out and give me suggestions how can you help me out for getting the reimburse
Regards
Anish Sheth
099247 54537
Ahmedabad
0 comments