Ideacellular sim
Deduction of money although advertised as tollfree

Dear Sir,

I had purchased a sim of Idea cellular on 06/11 from Behala Manton, Kolkata. After activating the number I dialed a toll free number 554561 (as advertised inside their envelop) and Rs 6.99 was deducted. However I was informed about the deduction in a computer recorded voice only after dialing the number. Wthin five seconds I disconnected the line but still then the deduction was completed.

Now my question to Idea is, first you published an advertisement saying that the number 554561 is toll free then after dialing the number you are deducting money with out proper intimation.

However I talked with there customer care (No:12345) which did not came in help.

Therefore I bring the above matter in your information so to stop this fraud by Idea cellular immediately. My sim No: 89918480000015753359 and Idea mobile No:9088042644

Hope to receive your urgent attention.

Arnab Das

Ph: 9433251680

07/11