I brought a SIM (Life time free Incoming) from one shop at Bandra and he charged Rs 399.00 from me and told me that I'll get Rs.300.00 worth talk time free with it. I asked him that I'm going to use it with my Nokia model no. 2100, and he very strongly told me that it'll work. Once reached home I tried it and did not get the network even after selecting manually. I called up the vendor and after many calls to him he gave a me another number and the guy told me that you need to talk to the technical team of Idea. I called up the Customer care and spoke to the technical team and they started telling me that it'll not work on that model and for that I need to buy another handset which will suit to their band width. I tried with Dopod D600 and after selected manually the network of of some numbers and it started working and on the screen it was showing that number only and roaming symbol was there. I asked the Customer care and they told me that the roaming starts after Bhayandar. After a weeks time I brought a new handset of LG and put the SIM into that. It showed IDEA as service provider along wih the symbol of Roaming. Even I could not able to make any calls without the prefix of '0'. And every time the amount is deducted as std call charges. And that too it's deducting from Rs.150.00 not from Rs.300.00. I called up again on 12th and the customer care team told me to visit any Idea Gallery and talk to them. They do not have any solution for my problems. Even they do not have any gallery at Mira Road and that means I'll have to go to any Idea Gallery in Mumbai side and spoil the whole day. This's the kind of service Idea provides. Now the only solution for me is to visit to any lawyer and file suit against them.
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