Hello my name is harsharaj g jain . i purcased netsetter from idea that is data card for Rs.2490/- in the month of oct. there is plan for first 2 months unlimited download and borrwing. after wards it's converted to 399 plan fro 1 GB download and borrowing. i got first bill in the month of nov for Rs.49/- towards service tax. so i paid that bill amount. my bill date is 23rd of every month & my credit limit is Rs 500/- on that time. after complete of first 2 months i called idea customer card on 26th of dec for convert my plan from Rs.399 plan to Rs849 plan for unlimited. customer card person said that our sever is down can u call tommorrow. Again i called on 27th dec same anwer i got. so i called on 28th of dec. they taken my request and said that u r plan will effect within 24 hours. so i like keep download and browosing all that. on 14th Jan i got message that plz pay Rs 1400/- immediately.i was shocked. so i visited vashi idea customer care. told about all matters he said that was there mistake sorroy for that u r service will started within 1 hours . after 2 day my service is disconneted, . and i got bill fro Rs3116.09. i was again shocked. once again i visted my office near by idea customer care in andheri i told that my plan was Rs849/- unlimited plan. so why i got this much of bill. but there is no replay.
so please don't use idea net setter. the service and persons are not good.
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