I have purchased a dish washer in my wife's name mrs.p.padmaja on 25th
instant from bajaj electronics, panjagutta, hyderabad. i have later received a sms giving the ticket no.2767371. some one called me at 7.30 pm on 27th from
954027892940 and intimated that he would be visiting our place at 10 am to
day ie.28-02-09. i made it very clear that he must visit me at 10 am sharp
as i should go to my office by 11 am. he confirmed the same once again. it
is 12 noon now. no body turned up so far nor any communication.
i want to make it clear that the machine was purchased for my immediate and
essential use. when i purchased the machine on 25th why your technician takes 3 days for just giving demo. yours a multinational company. i expected
a better service from you. in these days of rescission, no company has good
amount of business. At least i have not seen any one else buying a dish wash
er. then why your people should take so much of time to instal the machine
i feel you have no control on the field staff. first of all they do not
know how to speak to the customer. hope you will take this feed back in
positive sense and do some thing to improve your services. you need not reply
to me.
thanks and regards
ca p.muralikrishna
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