I have purchased a microwave oven IFB model 30SC2 from Vasant & Co., Salem on 26 Dec.2008.During purchase they promised to give me a microwave cooking kit, one cook book, a baking bowl set and a scratch card which can win a cash back upto Rs.5001/-.Whereas along with the owen, I got only the microwave cooking kit.cooking book I received only after a few days & after several phone calls to the shop. Scratch card, they said not applicable for owens.when it is not applicable for a product how it can be advertised through a national daily of this country? Regarding the baking bowl set, I haven't receive it yet. I visited the shop several times. I called your Customer Service Officer (Mr. Anand) on 9363149449 & enquired about it on 19 Feb.2009. He told me that bowl set is avilable, but will onle be handed over to Vasanth & Co.late in the evening on that day & told me to collect it next day. I told him that I am in Salem Town and is not possible for me to visit Salem every now & then to collect it. I am from Mettur Dam which 50 kms away from Salem. I request you to look into these deffiencies and solve these problems immediately. You may tell your Salem Office to send me the bowl set in my residential address.
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