Dear Sir/Ma'am,
I (B L Bugade) want to logde a complaint with your company.
I have been following up with your company reresentatives over phn.on customer service# 022-39004321 who give us mobile # of their staff, i am listing below the number whom i have contacted for the past one month
1) 9004694697 neeraj
2) 9619477893
3) 9320486111
4) 9322819124
5) 9322437672
Landline#'s
32583434
22948134
32233535
i have called them daily but no one has attended to my request.
I placed the first complaint# 3576254 in the last week of September for which a representative from your office arrived in my residence on 5th Oct and repaired the same.
They renewed my warranty for which i have paid Rs 1424. But in a couple of days it again got out of order, i again placed a complaint for which a representative arrived and advised us that some of the electrical parts had gone bad and would needed to be replaced.
Till then from that day i have been following up with the customer care excecutives and other representatives of the company for the same and every day i have been recieving assurances that it will be repaired the same day.
You are requested to look into this on priority and assure that it is reaired at the ealiest.
I am expecting a postive reply from your office failing which i have to adher to other measures.
Regards
B L Bugade
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