7th november: made a complaint to chennai ifb customer care about the non working of the machine.
9th november. : a mechanic by name Mr. Durai attended and said there is loose connection and made something and went.
10th november: machine still not working lodged another complaint.complaint no :3716125
12th november: a mechanic by name Mr. Ramu attended and said the belt is jammed and needs change.hence changed it for 530 rupees telling this does'nt come under the AMC.
13th november. MAchine still not working, same non spinning of the drum.have lodged another complaint with ifb custoimer care. no3741851.
inspite of several complaints if this is the condition of IFB customer care center throughout India it is really shame on the part of the IFB industries that they should withdraw their product from the market immediately. none of their mechanics knew anything about the product. very sorry to make such a remark. but it is the true fact. Hope the machine will be attended immediately or i will have to meet them in the consumer court.
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