In.com
Product not received after purchase

Hello,

I have made a purchase from in.com on 3rd March. Though on order confirmation email it is mentioned that the item would be delivered with in 7 days but it is not reached to me yet.

I have tried all types of communication with them to know the status but no response received.

I have tried their feedback form http://shop.in.com/commerce/feedback.php 4 times. After submitting the form I was given a message the customer care executive will contact me within 24 hours. But no information received.

Then I tried the to call their customer care number on http://shop.in.com/xsl/faq.html. No one receive the number 1800-209-1818. Also 9223371818 (from mobile) does not exists.

I also written an email to the site editor ([email protected]) explaining him the details. But no result.

My order number is Order Number: 49610 (i576MV - iBall Clip Phone With MIC)

Now I am not sure whom to contact.

Thanks,

Prasenjit Seth