I am subscribed to the Indane Gas (consumer no 13525) distributor M/s NEEL GAS AGENCY, JABALPUR, Madhya Pradesh. From last more than one year I am observing that after booking a cylinder I used to follow up usually 5-6 time in every alternate day and every time I got fixed reply that "In a day or two we will deliver cylinder at your doorstep". I got delivery of cylinder usually after 15-20 days of booking. So I just want to raise your concern towards this point that your dealers are not providing proper service to the customers. They don't care for any complaint against them. Last year I requested to the area manager and complaint them about the delayed supply but matter was not solved till yet. It seems that the system has no control. It’s really horrible.
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