My family is a proud customer of Indane LPG for the past 24 years in Chennai City.
All reasons for being proud about being a Indane customer came crashing on the day when I received the "approved" intimation from "Anbu Gas Indane Agency" Arumbakkam, Chennai 106 for a new connection.
The agency insisted I will have a to buy a hotplate from the agency. I repeatedly explained that I am already using a gas stove at home and may not require a new one. To my surprise the gentleman immediately closed the books and registered he had opened for me and refused to take the fee of Rs.150/-.
I was explained that if I do not require a stove then there is a three step process which takes about one and a half months time to complete... here is the split up.
STEP 1 : A inspector will come home to check the stove which I already have and issue a certificate of fitness or usability, which will take about 10 to 15 days.
STEP 2 : After which I must take the letter to the Agency and pay Rs. 150/-. And then again wait for another 10 to 15 days for an approval from Indian Oil Corporation.
STEP 3 : I will receive a consumer number after paying deposit for Cylinder and Regulator, where I must wait for another 10 to 15 days time to receive my first cylinder
-Agni Sharman
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