Dear sir,
This is hereby to inform you that we have filed a TDR on 18th july; on account that the train which I was suppose to board (3005/amritsar mail) was running late by more than 12 hours due to some bandh called by political partiesin West Bengal. In such circumstances, when I tried to cancel my e-ticket on 17/07, I coudnt do so because the chart had been prepared. Thereafter I came back to Varanasi by othr means and filed the TDR on 18/07. The date of journey printed was of 17/07. As per the present status of the filed TDR the refunded amount is only 50% of the total ticketing amount i.e., ticketing amount was Rs. 1, 785/= and refund was a sum of Rs 892/= only. In acordance with the INDIAN RAILWAY RULES for TDR under the mentioned reason "TRAIN LATE BY MORE THAN 3 HRS" I was expecting 100% amount to be refunded in my account. I have also sent 4 mails protesting this less refund to [email protected] on 25th July, 3rd August, 11th August, 27th August respectively, but not even a single reply has been given.
This is our humble request to kindly accept our requisition on or above basis and do the needful.
The required details are mentioned below:
TRAIN NUMBER/NAME: 3005/AMRITSAR MAIL
PNR NUMBER: 6328262160
DATE OF BOOKING: 03/06
TDR Ref. No.: ekt200907180621549
TDR FILLING DATE: 18/07
TDR REFUND DATE: 23/07
CURRENT STATUS: REFUNDED
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