Dear Sir,
I Have made the below mentioned ticket on 12th May. But Out of five pessangers only one seat was alloted and finally I have filed the TDR in IRCTC's site. Initially they told me that the refund process will take 90 days. But till date it is more than 105 days. No information about the refund.
TDR Details
Transaction Details
PNR Number 6327419548 Booked On 12-5
Transaction ID 0113997721 Ticket Type eticket
Class 3A Internet Service Charge Rs 40.00
Date Of Journey 17/5 Ticket Charge Rs 10900.00
Bank IDBIBANK Total Rs 10940.00
Train No 2423 Railway Zone NR
From Station GUWAHATI (GHY) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI (NDLS) Quota Tatkal
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 M SANATOMBI 50 Female 0000/ Booked
2 M SANA 25 Female 0000/ Booked
3 M CHOUBA 20 Female 0000/ Booked
4 N SANAMATUM 23 Male 0000/ Booked
5 A AMIT SINGH 28 Male 0000/ Booked
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200905190527382
TDR Zone: NR
TDR Filing Date : 19-May
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
I send many reminders but did not get any refund.
Reminder1
refund against TDRFriday, 5 June 1:54 AM
From: "chandan nath" Add sender to ContactsTo: "Indian Rail Indian Rail"
Reply: Re: TDR Filed against PNR NO:6327419548Monday, 29 June 5:50 AM
From: "[email protected]" View contact detailsTo: "chandan nath"
Dear Customer,
Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.
Thanks& Regard
Aamir Husen
[email protected]
www.irctc.co.in
011-23340000
&-- Message from [email protected] &&&
Date: Mon, 29 Jun 15:07:12 0530 (IST)
From: chandan nath
Subject: TDR Filed against PNR NO:6327419548
To: [email protected]
Reminder2
Fw: TDR Filed against PNR NO:6327419548Wednesday, 19 August 5:45 AM
From: "chandan nath" Add sender to ContactsTo: "Indian Rail Indian Rail" Cc: [email protected]
Reply:[Fwd: Fw: TDR Filed against PNR NO:6327419548]Friday, 21 August 10:08 PM
From: "tdr" Add sender to ContactsTo: [email protected] contains attachmentsFw: TDR Filed against PNR NO:6327419548.eml (6KB) Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. 6327419548 has been forwarded to CCM/Northern Railway on dt.20.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 21.08.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
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