Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways (Avadh Express) - T.C. charging unnecessary for luggage | News #327627

Indian Railways (Avadh Express)
T.C. charging unnecessary for luggage

Dear Sir,

This is Shyam Kumar Varma, resident of Mumbai. I was returning from Basti station (U.P.) to Mumbai via Avadh Express (Train no: 9040) on 27 Nov 08 and had 3 tickets 1 waiting list ticket with a luggage of 140 kgs approx. I have already weighed the same 2 times from my side also. But When the train entered to Madhya Pradesh on 28 Nov 08, 2 T.C.'s came with a faulty weighing instrument (The local bhangar wala carries the same type of weiging instrument). And they weighed my luggage & said my total luggage is 180 kgs and charged me 2720 Rs for excess fare. They did not even considered my 1 waiting list ticket for luggage purpose. He said only 3 person's ticket will be considered and luggage of 105 kg will be considered. I argued with them a lot that this is wrong but it was of no use. The T.C was also accomapanied by GRP police and T.C said that i have to get down at next station and they will handover me to GRP police station to face the consequences. Finally the matter was settled by 908 Rs and I was even given a receipt for the same. I don't if this receipt is original or not. But i knew what happenned was not correct, but was forced to pay since i was not alone but was travelling with my wife, old mother and brother and did not want them to suffer. 908 Rs is not a big deal for me, but Indian Railways need to take action against such T.C's.

One most important thing, When the train enters Madhya Pradesh, many such instances occur. I repeat such things happens many times, as soon as the train enters M.P.

Pls do the needful as others atleast should travel safely without any mental torture which i had gone through.


Company: Indian Railways (Avadh Express)

Country: India

Category: Miscellaneous

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