We were a group of 12 people had a ticket for train 0124 Madgaon CST SUP SP train. Its scheduled Departure from Ratnagiri was 10:20 PM. When we checked this Website trainenquiry.com at 9:00 PM, it said the train is late by 7 Hours. We even checked with 135 Rail enquiry number. They too mentioned the train was late by 7 hours and would come to Ratnagiri Station at 6 AM.
We all were shocked and we all had to reach Mumbai anyhow to attend Offices. We started looking out for alternate options. We even were about to book the tickets for Bus to Mumbai, but luckily, one of our friend reach station to Inquire abt the Train asked the station master who mentioned the train was on time and the delay was not more that 20 mins. We all were so stressed during that timeperiod as to how are we gonna reach back home.
Is this the kind of service Indian Railway (Who is the largest Employer in India) Provides? Message to Railways!!
"Please stop making these websites and open customer cares who give us wrong information. We dont need wrong information. We would be happy with no Information. We need an Explanation as to why this error occured in your system"
PNR - 8329819496 and 8329819415
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