Indian Railways
Efund not given after ticket not confirmed

I hd booked a ticket on 3rd may for kathua to delhi by jammu Mail & it was in waiting no 31 for 3 tier a/c.the travel date was 6th june from kathua.on traveling dat it was sunday & my time for boading was 5.55 pm, my tickrt was not confirmed & showing waiting 14 & when asked for refund counter was closed bcoz os sunday.next day refused to refund as computer sates too late, they sent my ticket by post to delhi for refund if any, do u hink it is fare?? pls help by getting refund my PNR NO WAS:2406358500.PLS HELP