Indian Railways
Refund of cancelled railway ticket charges

Sir/Madam

With reference to the captioned subject we are yet to receive the refund of ticket charges due to the cancellation of train.

The details of the booking are as follows:

Transaction ID:0053186033

Train No. & Name:2515/GUWAHATI EXP

Class:2A

Date of booking:22/06 10:16:05 AM

PNR No:4264300497

Date of Journey:06/7

Date of Boarding:06/7

From: ERNAKULAM TOWN (ERN) To: CHENNAI CENTRAL (MAS)

Boarding: ERNAKULAM TOWN (ERN) Resv Upto: CHENNAI CENTRAL (MAS)

Distance:0700 KM Quota: General

Scheduled Departure:17:15 Total Fare: Rs 2112.00 Adult:2 Child:0

SNO. Name Age Sex Coach No/Seat No/Status

1. Ramesh M 29 Male A1/0038/CONFIRM

2. Sindhu 28 Female A1/0040/CONFIRM

PAN Card ALMPM3078P

On enquiry with the concerned Railways official we were assured a full refund which would be directly credited to our bank account

as it was an e-ticket reservation and the mode of payment was direct debit from our bank account.

Request you to treat this matter very urgently as it is almost 3 months since the cancellation and we are yet to receive any refund

Thanking you,

Yours sincerely

Ramesh Muralidharan