Our Company have purchased A Nokia Mobile Set # 5800 D IMEI No 357988031394633 from Rajesh Telecoms on 04.10.09 with Invoice # 13716 / 138, Amount of Rs. 13500/. I am facing problem of (Mobile Hanging & Automatically Switch off) in this instrument. I have taken the extended warranty of this set from Dexter’s Digital Lab on 06-11-09 on the Payment of Rs.565/-.
I have sent it many times to Nokia Service Centre, (Dexter Lab, Rohini) They have formatted my Moble 4-5 times but the problem is not solved. Then they changed its display/Screen, but there was no result. Then they again formatted my Mobile but same problem occurs everytime. After this they have changed all the other remaining parts (Excluding Screen/Display & all accessories) and my IMEI number was also changed.
I have complaint to Nokia Service Centre several times but my problem is not solved till date. I am very sorry to say your service is very poor. There is some manufacturing defect in the Set or in the whole series of this Model. Now I don’t want this set from you, I want my money back. I am fed up of this exercise to send mobile Nokia Service Centre.
Finally I am not interested in going with this model so I request you to refund my money back.