Individual
Deduction from VAS services

Dear All,

My postpaid mobile connection (9311489420) is automatically deducting Rs 99 for WAP offnet since March. The service is not accessible to my handset. When I actually activated the services, I have been charged two rental of 99 rs for same services. I asked them to deactivate the service and customer care people used to tell that it is already deactivated, but they charge every month in bill.

I have made more than half a dozen of complaints, but no resolution till date.

Regards

Rahul Dixit