Head of Services,
Dish TV India Ltd
Film City -19 Sector 16A,
NOIDA – 201 301
Kind attn: Shri Pallav Agarwal ji
Sub: Disconnection of DISH TV./Complaint No:15495907
Ref: VC No. 01504514122
Dear Sir,
First of all I am very sorry for bothering you for a small matter. I wish to draw your kind attention for the following:-
1] I have made subscription Rs.900/- on 8-7-08 i.e. (@ Rs.300/month for 3 months w.e.f 9-7-08). Accordingly I am supposed to get TV upto 8-10-08.
2] I have been receiving messages in my mobile No. 9810178717 since 6-9-08 for renewal of subscription from 15-9-08 stating that my package has been changed as such my subscription expires on 15-9-08 instead of 9-10-8.
3] Here I could not understand why my package has been upgraded/changed without my consent/request.
4] Since yesterday 16/9/08 I am unable to watch the TV due to blockage of channels by your office.
Sir, since I am not at fault why I have to suffer. Please let me know. I also request your office to please resume today itself the TV channels subscribed by me so that I can watch TV as and when required.
Please reply immediately on fax No.011 26145389/26143591 or email me at [email protected]. I am also emailing this message along with earlier correspondence exchanged with your customer care desk in this regard for your favourable consideration.
Thanking you,
Yours faithfully,
P K Vijayan
196 B/2 Mehrauli
New Delhi – 110 030
Ph: 9810178717
Res: 011 26641241
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