We had recently ordered A Textbook Of Physical Chemistry from infibeam.com on September 11 . We got an information from the website that it will be shipped by September 17 and delivered by September 20. It is September 22 now and still our order has not yet been shipped. It is 11days since we ordered and 5 days since the 'actual' shipping date.
Everytime I log on to the website, and check my order, it is always coming "shipping in progress", and i need my book pretty soon.. i am not able to cancel my order also... and they are not responding to my emails... the service is pretty poor... if the order has not yet been shipped, they can atleast provide me the provision to cancel it so that i can buy from somewhere else. Now if i buy from somewhere else and i get the order from these people, I will have to pay to them also... i will have to pay double the amount.
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