Inconsumercomplaints.com » Miscellaneous » Review / complaint: IRCTC - TDR money not refunded yet 8 months has been passed from journey date | News #344311

IRCTC
TDR money not refunded yet 8 months has been passed from journey date

I booked a ticket in Shatabdi Special from Lucknow to New Delhi PNR no 2453918034.

This train was delayed by 13 Hrs. So I did not travell.

Even I was not able to cancell the ticket as my ticket was eticket and chart were prepared.

I called IRCTC customer care and they told me to file a TDR against this PNR no and your money will be refunded.

Although my TDR request was approved around 8 months back, yet I have not got my money refunded since these 8 months.

I made telephonic calls several time and mailed IRCTC.

But they did not give me ever a satisfactory answer. They always told as soon as they will get money refunded from Indian Railways, they will refund me.

I has wasted lot of time and money in tracking my refund process since these 8 months.


Company: IRCTC

Country: India

Category: Miscellaneous

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