Respected sir,
I wanted to book a railway reservation ticket from Ahmedabad to Kharagpur on 30/04/08.My account id on IRCTC is gita_maity. I have tried to book the ticket through my SBI ATM -cum debit card, but all the transaction has failed. When i have checked my account Rs 537.00 is debited from my account. I have called the concern authority, they assured me money will be refunded to your account with in few days. I have mailed several times to [email protected]. At last they told me to send the bank statement. I have send them statement on 24/05/08. Till today they have not reply me and not refund Rs. 537.00 .
I have given last three conversation
Dear Sir,
My Account name is gita_maity.
Though i have send this statement previously again i am sending so that i can get back the refund. Sir please see the matter, i have mailed you 6 times. I have not got the refund till now.
I have attached here with the copy of ATM statement.
The transaction dated 30.04.2008 which is marked with an arrow is the failed one for which tricket was not booked.
Please look to it and cater to the problem at the earliest possible.
Regards,
Biswajit Maity
Sci/Eng-SC
Space Application Centre
Indian Space Research Organization
Ahmedabad-380015
atm0001.pdf
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Dear Customer, With regards to your mail we would like to inform you that we...
May 24 (11 days ago)
careLoading...
May 24 (11 days ago)
care to me
show details May 24 (11 days ago)
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Dear Customer,
With regards to your mail we would like to inform you that we have forwarded your request to the concerned department. You will get back reply shortly.
Thanks & Regards,
Sunil Kumar
[email protected]
www.irctc.co.in
011-23340000
&-- Original Message &--
From: BISWAJIT MAITY
To: care
Sent: Saturday, May 24 12:15 PM
Subject: Problem regarding failed transaction and refund status
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Dear Sir,
My Account name is gita_maity.
Though i have send this statement previously again i am sending so that i can get back the refund. Sir please see the matter, i have mailed you 6 times. I have not got the refund till now.
I have attached here with the copy of ATM statement.
The transaction dated 30.04.2008 which is marked with an arrow is the failed one for which tricket was not booked.
Please look to it and cater to the problem at the earliest possible.
Regards,
Biswajit Maity
Sci/Eng-SC
Space Application Centre
Indian Space Research Organization
Ahmedabad-380015
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BISWAJIT MAITY to care
show details Jun 1 (3 days ago)
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Dear Sir,
With reference to your mail to me on 24/05, You have told i will get reply shorly, but sir i have not got any reply regarding the transction of the account gita_maity on 30/04/08.For this date ticket was not booked but money is debited from my account, that statement i have already send you two times. For this transaction i have mailed you 7th times.
Sir please tell me whether Rs. 537.00 will be refund or not. I am unnecessary wasting my time and money to mail and call you. Is it the right way to treat the customers?
OK sir if possible please refund my illegal debited money Rs. 537.00
Thanks and regards
Biswajit Maity
Sci/Engr-Sc
SAC (ISRO)
Dept of Space
Govt of India
Ahmedabad-380015
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