Dear Sir,
We had booked ticket for ambala cant Junc. to Patna junct for dated 24th Oct. detail was mentioned below: the train was cacelled on that day. I was cancelled the ticket on that day only but i have not recived the payment yet. i have mailed no. of times to customer care irctc. but they are mentioning each time is mentioned below:
Dear Customer,
We regret for the inconvenience caused to you. We have already given credit instructions to the payment gateway. Due to some technical problem in payment gateway, there is a delay in the refunding process. We assure you that the steps have already been taken for earlier refund and you may get the refund shortly. Please co-operate with us
Thanks & Regards,
Rajmani pathak
[email protected]
www.irctc.co.in
011-23340000
To: care
Sent: Saturday, November 08 11:32 AM
Subject: Re: Re: Regarding Cancelled ticket Refund]]]
Dear Mr. Ali
With reference to your mail. Still I have not got any payment from IRCTC. I ask you how many days I have to wait. you only write you have given instruction to payment gateway but still your instruction is pending or miss managed. From IRCTC with in three days cancelled ticket Reflect but after 16 days payment has not come. please tell me how many days you will take for refunding money. Again I am sending the detail Kindly Do the needful I am very Thankful to you
Cancelled Tickets History
Pnr Number 2451384282 Transaction ID 0059246886
Train No 2318 Train Name ASR SEALDAH EXP
From Station AMBALA CANT JN (UMB) To Station PATNA JN (PNBE)
Date 24/10 Class SL
Boarding AMBALA CANT JN (UMB) Resv Upto PATNA JN (PNBE)
Quota General Booked By
Dear Customer,
With regard to your mail kindly note that we given credit instructions to payment gateway. It will reflect in your account have at the earliest. Thanks & Regards,
Syed Mansoor Ali
[email protected]
www.irctc.co.in
011-23340000
Dear Sir,
With reference to your mail, again i am same requesting to you it didn't reflect in my account. how many days it will take . i have cancelled the ticket on dated 24-11. i hope you will do the needful.
Thanks & Regards
Hari Ong Singh
&-- Original Message &--
From: care
To: [email protected]
Sent: Friday, October 31 11:51 AM
Subject: [Fwd: Re: Regarding Cancelled ticket Refund]]
Dear Customer,
With regard to your mail Kindly note that we given credit instructions to payment gateway. It will reflect in your account have at the earliest.
Thanks & Regards,
Syed Mansoor Ali
[email protected]
www.irctc.co.in
011-23340000
Dear Customer,
Kindly note that we given credit instructions to payment gateway. It will reflect in your account have at the earliest. PNR Number 2451384282 Transaction Id 0059246886 "In future you are requested use the Refund status tracking service provided by IRCTC. Select the "Refund to Status" Link in the left panel under the "My Transactions". On the plan my travel page after you log in to www.irctc.co.in giving your user id and password". Thanks & Regards,
Syed Mansoor Ali
[email protected]
www.irctc.co.in
011-23340000
we are looking forward for your help. kindly do the needfull for which I am very thankfull t o you.
Hari Ong Singh
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