BEFORE PASSENGERS ARE REDIRECTED TO BANK FOR MAKING PAYMENT THEY SHOULD BE ALLOWED TO SELECT THE BIRTH THEY PREFER.
I AM OVER SIXTY AND MANY A TIME I WAS ALLOTTED SIDE UPPER BIRTH AND I HAD TO CANCEL THOSE TICKETS DUE TO MY INABILITY TO CLIMB UP TO THAT BIRTH. IN THE PROCESS I HAD TO LOOSE MONEY I PAID TO BANK FOR THE ONLINE TRANSACTION.
IF I WOULD HAVE BEEN INFORMED THAT THE BIRTH TO BE ALLOTTED TO ME WOULD BE THE SIDE UPPER I WOULD NOT HAVE PROCEEDED TO MAKE ONLINE PAYMENT.
LIKE AIRLINES AND BUSES, IRCTC SHOULD PROVIDE SEAT SELECTION FACILITY.
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