Website IRCTC.CO.IN has made my journey a NIGHTMARE, i have never been so shocked and irritated in my whole life.
I have tried all your customer care number but none gets connected and the one which got connected kept me on hold for approx ten minutes and than said no customer care executive free.
I am in loss of a day and eight thousand rupee because of your website.
Details:
11th march
I tried making ticket through your website but time and again at the last stage it displayed screen saying server problem.
After six attempts my ticket was made but to my shock when i saw my mail box i had received two ticket conformation report PNR-6113223543 AND 6113224575. I got shock and wrote e-mail but i have not got reply to it.
That was not end to my trouble, when today i went station i got to know the TT has already given my berth to someone else as the boarding for not put to ROURKELA but was puri (I HAD CHOOSED THE OPTION OF ROURKELA FOR BOARDING CLEARLY).
12TH MARCH
Once again i got gift for irctc.co.in and today again i was been booked three ticketPNR-0042045649 AND 0042047034 AND 6213258020.CAN ANYONE THEIR TELL WHAT THE HELL WILL I DO OF THREE TICKETS FOR SAME TRAIN, FROM SAME PERSON???
i am really very dishearted and i have been cheated. This really not exceptable.
I had to travel paying tatkal charges because my relative was ill and it turned to be a nightmare.
I NEED A IMMDIDATE REPLY AND REVERSAL OF MY MONEY, or would take all possible action to get this issue raised
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