Dear sir,
This is to inform you that I have received a parcel from ITBC & paid Rs 2730/- as a cost of parcel (Rs.2599/-) Postage charges. After opening the parcel i found a packet of 7 CDs of Agatha Chritie which was never oredered by me, actualy a personnel phoned me told that you will receive some hindu devotional cds plus reebok shoes plus 2 day & 3 night stay plus 1 air ticket.
Ist of all I have not ordered the same, & the cds i have received are not working. You are selling bogus cds worth Rs 2600/- & making fool to us. I have communicated through E mail & phone no body is giving positive response. Now I want Refund of I paid to ITBC as this is wastage of time & money behind ITBC. I am attching my e -mails mailed to ITBC which were not replied
From:
santram jangid | Add to Address Book | This is spam
To: [email protected]
Subject: Re: Re: Re: Re: RE: Despatch Info of your Order
Date: Tue, 16 Dec 16:42:33 IST
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PL REPLY
REGARDS
SANTRAM JANGID
On Mon, 15 Dec santram jangid wrote :
>
>DEAR SIR / MADAM,
>PL REPLY / CLEARIFY.
>REGARDS
>SANTRAM JANGID
>
>On Fri, 12 Dec santram jangid wrote :
> >
> >Dear sir,
> >Pl reply my mail what to do next. I have talked your personnel on telephone, but no body is replying in right way.
> >Regards
> >Santram Jangid
> >
> >On Wed, 10 Dec santram jangid wrote :
> > >Dear sir,
> > >I have not requested for replacement of CD's. I am requested for refund of My Rs. 2730/-. Is it possible. See 1st of all I have not ordered the same, your personnel on telephone told me about many offers & he booked the same as I have written in previous mail.
> > >PL LET ME CLEARLY KNOW ABOUT YOUR OFFERS, I AM WASTING MONEY & TIME FOR THIS. THESE ARE ALL CONFUSING. IF I SEND CD WHICH CD'S WILL YOU SEND ME, THE SAME (AGATHA CHRISTIE) OR OTHER INDIAN HINDU GODS AS YOUR REPRESENTATIVE TOLD ME ON PHONE.WHO WILL BEAR THE POSTAGE CHARGES OF THE SAME.
> > >SEE IF YOU DO NOT ENTERTAIN ME PROPERLY I WILL GO TO CONSUMER FORRUM. I REQUEST YOU TO GUIDE ME PROPER WAY & IF POSSIBLE GET ME REFUND I DONT WANT TO WASTE MONEY & TIME BEHIND THIS
> > >
> > >REGARDS
> > >SANTRAM JANGID
> > >
> > >
> > >On Sun, 07 Dec Response wrote :
> > > >
> > > >Dear Member,
> > > >
> > > >With reference to your mail, we request you to send back the received CDs only to the given below address along with the photocopy of an invoice and a letter in which you have to mention that you want the replacement against these CDs.
> > > >
> > > >As soon as the packet will be taken in stock the CDs will be replaced to you within 14 working days.
> > > >
> > > >This is also to inform you that if you want to have a refund against the additional charges (courier charges) paid by you then please send us an original courier/postal receipt along with the packet.
> > > >
> > > >With reference to your another query we would like to inform you that the site for the gift has been updated now, so for your free gift you have to login to our site-(www.bookstoday.in/promos.htm) and enter the details needed from your invoice and to claim your gift.
> > > >
> > > >1-Unique no
> > > >
> > > >2-Membership no
> > > >
> > > >
> > > >
> > > >
> > > >We shall be happy to render any further assistance or clarification that you may require
> > > >
> > > >
> > > >Your valuable association with the India Today Book Club means a lot to us.
> > > >
> > > >Assure you of our best possible services always.
> > > >
> > > >For further queries, please feel free to get back to us.
> > > >Or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, all 7 days)
> > > >Or Write to us at,
> > > >
> > > >INDIA TODAY BOOK CLUB
> > > >B-47 INDIRA ENCLAVE
> > > >NEB SARAI
> > > >NEW DELHI-110068
> > > >
> > > >Warm Regards,
> > > > Akash kushwaha
> > > >India Today Book Club
> > > >
> > > >
> > > >%%%%%%%%%%__
> > > > From: santram jangid [mailto: [email protected]]
> > > >Sent: Thursday, December 04 10:51 AM
> > > >To: response (ITBC)
> > > >Subject: Re: Despatch Info of your Order
> > > >
> > > >
> > > >
> > > >Dear sir / madam,
> > > >
> > > >I have received your parcel, paid Rs. 2730/-. after opening the packet I found 7 nos. of ANDREY AGASTHI'S VCD, when I played the same 4 of 7 are not working & First of all I have not oredered this type of CD's, I was told by your personnel on phone that you will receive Indian Hindu God's CD's. When I called to your centre, no positive response I have got. I was also told that you will receive Reebocks shoes, but I got that I will find a bag only. Apart from that I was told that 2 day Stay plus Air Ticket free. It is not fair. I have spent Rs 2730, I realze that those were wasted, as CD are not working. Now what can I do please, can I return the same, will i get refund. I am attaching your proposals ad herewith. Pl do the needful.
> > > >Regards
> > > >Santram Jangid
> > > >
> > > >On Tue, 11 Nov [email protected] wrote :
> > > > >Dear Santram Jangid
> > > > >
> > > > >Thank You for your order. We wish to inform you that your order has been sent through POSTAL under dispatch no. 377207 on 10-11
> > > > >
> > > > >Kindly expect the delivery in One Week.
> > > > >
> > > > >Thank You once again for ordering with India Today Book Club.
> > > > >
> > > > >For any further assistance please reply to this email or
> > > > >
> > > > >call us at 011-40502424 (10 a.m. to 6 p.m.) or
> > > > >
> > > > >SMS ITBC to 52424.
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