Ivaluemart offer with HSBC card
Goods not received

NOT RECEIVED GOODS

Sir,

I am an HSBC credit card customer.

I made an telephonic order for a weighing machine, hand held massager, nokia bluetooth headset in the ORDER NO 7138 on the 11 th of May in the valuemart shopping catalogue sent to me along with the HSBC statement. It is seen in my HSBC statement M 0001008857_0509 that VALUEMART had debited the amount from my account on 14th May.bUT TILL TODAY I HAVE NOT RECEIVED ANY GOODS.

I have already talked to VALUEMART staff (TOLL FREE NO GIVEN IN THE PAMPHLET) on phone on many times and informed that I have not received the goods even after 21 days and it is ridiculous that they have debited the amount from my HSBC Account on 14.05.09. I was told that there is some stock problem and they have not arranged for the delivery of goods till then.

Thereafter the phone numbers are not responding and i'm unable to track them for cancellation of order and refund of my amount.

But since I have not received the above said items till today, I have made an E MAIL request to CANCEL the order and requested to pay back the amount Rs 3349/ to my HSBC A/c without any further delay at their mail ID [email protected].

However it has brought me great displeasure that they have not even bothered to respond to my cancellation order. I demand a receipt for my cancellation order and refund of my money back to my HSBC A/c immediately.

PLEASE DO THE NEEDFULL.

Yours sincerely,

Kamlakar Sadavarte,

B-2, Sector-59,

Noida01 Uttar Pradesh

9873631771