Just Dial does not have a fair review or rating policy.
They accept only positive reviews of their clients. They don't maintain even the customer details confidentiality as well.
This not just one time but 3rd time. They accept positive reviews but when I post a bad experience customer review or 'Poor' rating, they immediately sent the details to the Client telling that I have rated them poorly. Later on I get calls from their clients to take back the negative rating.
Just Dial Customer service is useless as well, they are more interested in trying to convince me not to post bad reviews. Then what is the use for them to have 'Poor' rating. 'Just to fool people'. The worst thing is when their client threatens to remove the bad rating given by us.
Their client pays money for Classified and so they will not post any true negative reviews or ratings. They simply don't care about people using their service.
It's easy for a scammer or cheat to use Just Dial Service, since poor rating cannot be posted and they can get away with it.
I have posted this on the 'Just Dial' facebook page but they had hidden it twice.
Why should they hide the comments if I asked them fair valid question?
Kalyan
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