I bought model KM25SL on 27.12.06 from Lotus Electronics 11A/410, 80 ft. road, Kanpur. The control pad of oven is not responding, so I contacted authorised service centre " VG service" at Ashok nagar Kanpur.and the oven was sent to them on 18.08.09. Now after 20 days they are telling that the replacement control pad is not available even with the company.
If the company can not provide the spares then why are they selling the ovens!!!
I was assured the best service at the time of purchase but now the seller is not ready to help me.
I'm highly dissatishfied.
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