I have purchased a KENT RO from Reliance Digital, Ambi Mall, Gurgaon on 20 th Oct. They said that they will despatch and install RO in a day. nobody turned up till 23rd, they have despached instrument on 23rd. After many calls to Relaince service center, one engineer came and declared the insrument as faulty, again i chased reliance and Showroom manager, show room manager stopped taking my calls. One guy from KENT came on 25th, replaced faulty part and went off, again am started calling service center, after 10 calls, one engineer came from Reliance since he was not carrying some part he could not install the RO.Today is 29th, The ro is yet to install.
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