On 31st March I had booked Bangalore to chennai Twin axle Volvo Sleeper through KPN travels. facts of the case:
1. Original time of boarding: 11.15 pm at Bomenahalli
2. The staff kept on promising that bus would come in 15 minutes until 1.15 am.
3. At 1.15, a bus comes which had the panel blinking " Brake Failure" and the driver said that since there was a problem with brakes the bus could go only at 30KMPH.
4. We were halted at Adyar Ananda Bavan, Krishnagiri at 3 am.
5. At 4.15 am, a Chennai-Bangalore bus was diverted, and we were transferred to that bus to Chennai and reached Chennai at 10 am.
The worst part is that the drivers were confessing that they knew about the problem with the bus in the evening itself but because it will impact their salary if the management knew it, they decided to play with the lives of the passengers.
They have taken us in a brake failure bus, in the Highway for about 150 kms
I have the signatures of all the co-passengers who travelled with me and would take it up in the Civil court.
PLease do not travel by KPN travels because they place NO value for your lives.
Lakshmi
9900098466
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