Whirlpool AC Complaints - No satisfactory action
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Whirlpool AC
Posted: 09-07 by Rakesh kumar pahwaSend email
No satisfactory action
To,
The Manager
Whirlpool Company
Sir,
I take reference to our repeated telecon the undersigned had with your local office at mohan co opp indl est badrpur on the above subject.
This is my first experience with Whirlpool and regret to say this turns out be my nightmarish experience I had so far having bought a Whirlpool brand AC.
I have purchased 1window Whirlpool magic cool A.C on 06-06From gandi elc, shakti nagar delhi On the day of installation, few days are Ac not cooling iwas cont.. your customer care. But now, when I started my ACs, there was problem with 1 window, there was leakage of oil and compressor is not working in window AC.
I logged the complaint against above ACs. The complaint reference number isdl09090003331and dt. 5.09.2009
Already one week has lapsed, your team failed miserably in resolving the complaint as a result I am suffering without AC . When I contacted, we got poor response from your team and I doubt whether they have capability to handle customer issue. This is what you give it to a customer who buys your product for the first time. Sorry to say you have to relook in to your system.
I request you to kindly intervene and arrange for New AC as soon as possible. In case any further delay, we will be forced to take legal course of action.
Trust you understand the value of the customer and act swiftly.
Thanks
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