Hello,
Reference to your confirmation for the Lenovo New Year offer. I had purchased my G430 laptop on 15th of Dec from you govindnagar kanpur dealer and subsequently on 16th dec I got my product registerd on your website aferwards couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift. No body in the office could give any information on either receipt of draft or issue of free gift.
The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least.
Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media.
Regards
Shailendra Dixit
35/194 Khash bazar Kanpur
[email protected]
Here are the details of my product
1.Reference code of Website Registeration: RED98862464730367
2.details of kanpur dealer: Hi- Tech computre agencies Challan no:379/15 dec
3.Draft sent to channel technologies: SBBJ no: 502964, Dated 19 jan
0 comments