Have paid for the warranty through a/c payee cheque on the instruction of a warranty sales executive named Ritu of lenovo company but it has not been extended. I notified it to the company through mails but no action has been taken. The mail send is as under. Please get my warranty extended
Dear Mr. Vinay,
I am Ashish S Noel I have paid for my warranty on 30th dec. 08 through cheque (Cheque no.-983152). My machine type is lenovo notebook 510 - 44Q - 7758 - ME00842. My bill no of extended warrenty is 35461. It is almost 6 months since i have made the payment still my warranty is not extended neither i received any document through mail. I tried communicating on phone but no responce. According to your department they had sent the certificate by mail but since my address has changed so it returned. I have provided the new address to them long back but no action seems to taken as i have not recieved any certificate by mail till now. I dont know why it is been delayed unnecessarialy, if I dont recieve the certificate soon i will be filling a complaint in the comsumer court. I hope I will not have to do that. I am forwarding you the recent conversations with your department.
My new address is -
Ashish S. Noel,
C/o Mr. Victor Singh,
G-3, Friends Garden,
Near Holy Public School,
Sikandra,
Agra.
Pin- 282007
Thanks
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Ashish S. Noel
Lecturer,
Amity School Of Business,
Amity University,
Noida.
&-- Forwarded Message &-
From: jack noel
To: [email protected]
Sent: Thursday, 28 May 2:33:33 PM
Subject: Fw: Complaint Regarding Warranty Extention (Reminder)
Dear Mr. Romil,
This is a reminder regarding the non extention of my warranty for which i have earlier mailed you. I hope that this problem will be sorted soon. Hpoing for your co-operation.
Thanks & Regards
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Ashish S. Noel
Lecturer,
Amity School Of Business,
Amity University,
Noida.
&-- Forwarded Message &-
From: jack noel
To: [email protected]
Sent: Monday, 18 May 4:52:44 PM
Subject: Complaint Regarding Warranty Extention
Dear Mr. Romil,
I am Ashish Samarpit Noel & this mail is regarding non extention of warranty of my lenovo notebook for which i have made the payment in the month of december 08 (30/12) through cheque (Cheque no.-983152). My machine type is lenovo notebook 510 - 44Q - 7758 - ME00842. My bill no of extended warrenty is 35461. It is almost 6 months since i have made the payment still my warranty is not extended neither i received any document through mail. I tried communicating on phone but no responce, please look into the matter & take necessary steps. Hoping for your co-operation.
Thanking you
Regards
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Ashish S. Noel
Lecturer,
Amity School Of Business,
Amity University,
Noida.
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