I bought a Lenovo laptop computer G450 from M/s Spectrum Trade & Communication Centre, Guwahati, Assam on 18/06.
On 19 th Sept my laptop became very slow so I took that to their Guwahati service centre M/s S. D Infotech, Guwahati on 20th but the online complaint registration was done on 27th as informed to me by the service centre. The Complaint number is 4270081373 dtd 27/09. The Hard Disk Drive is crashed and they have asked for a replacement of the same on 27th of Sept. But Till now M/s S. D Infotech have not Replaced the same and they are least concerned to inform me the reason for the delay. I would like to inform you that I am not at all satisfied with the service Lenovo is providing.
Please take this a complaint against Lenovo for not rectifying the problem of my Laptop. I urge if you could help me out anyway. I would be grateful to you all. Awaiting an early response from your end.
regards,
Rajib Hazarika.
094351-12970.
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