Here i am attaching copy of sent mail to lenovo
Dear Sir/Mam,
I wish to rebring in your kind notice that I am not satisfied with services of lenove services.
I purchased my laptop (Y 510 52q, S.n. abq0026300) at feb. During my default warranty period i.e. 1 year, services of lenevo service centers were quite satisfactory. After I extended my warranty period purchasing care pack. From that very time till now I am not satisfied with services of lenevo. I have logged my calls many times and reported at scheduled time & place, but still non of engineer is able to fix my problem and satisfy me up to the mark. I had a word with Mr. Steve Culhane also. He assured me fix my problem ASAP. But a week has already passed, my problem is not sorted out. My laptop is getting deteriorated day by day, because unsealing & sealing of machinery many times. I am not able to work with it now. Every day almost Rs. 1000 occurs in my business daily due to my damaged laptop. Only Lenovo is responsible for the same. Neither of part of my machinery is working properly.
Mr. Sudeep Saxena & Jatinder Nagar are also giving me plateau. They are also not ready to listen or sort out my problem. Now I need direct response from company in clear words if Company will do something against my complaint or it is not able to do same.
Regards
Bharat Garg
9354115085
0 comments